You must have a valid Medicare number to obtain rebate benefits. Once the payment has been made for your appointment, test or procedure you will receive a lodgement form and a EFT receipt. Our staff lodge your claim with medicare electronically meaning you will receive your rebate within 24-48 hours into the account registered with Medicare.
Patients with valid Health Care Card or Pensioner Concession Card you are eligible for a discounted rate. Patients with valid DVA cards are funded with no gap.
Fee structure for General Physician Services
*** All telehealth consultations attract the same fee structure of “new” or “review” as described on our website (see below), due to the Admin costs and time involved.
***Please be aware that fees applied for Telehealth appointments are expected to be settled prior to the commencement of the appointment.
***Some doctors may use AI voice-to-text software for writing the clinical record. Please advise reception if you do not wish your doctor to use this technology.
*** These are the updated General Physician service fees as of 1st of April 2026.
| Item Number | Private fee | Medicare rebate | Gap | Concession fee | Gap | |
|---|---|---|---|---|---|---|
| New patient | 110 | $600 | $155.85 | $444.15 | $570 | $414.15 |
| New Complex Patient | 132 | $700 | $272.50 | $427.50 | $670 | $397.50 |
| Review patient | 116 | $320 | $77.95 | $242.05 | $300 | $222.05 |
| Review Complex | 133 | $400 | $136.45 | $263.55 | $380 | $243.55 |